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How Raja 777 Protects Your Privacy

When you open an account with us, we collect only what's needed to verify your identity, process your DANA, OVO, GoPay and QRIS deposits, and keep your account…

Data collected at signupPayment & withdrawal recordsAccount security practices
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raja 777 How Raja 777 Protects Your Privacy
REACH US ANYTIME

How to Contact Us About Your Privacy

Team online

Live chat

Our support team responds within two minutes during operating hours. Use the chat widget in the bottom-right corner of the lobby to ask about your data, request deletion or report a privacy concern.

Email support

Send privacy requests, data access forms or account-closure requests to our data team. We reply within 24 hours on business days and include your data summary with the response.

Account settings

Go to Settings → Privacy in your account dashboard to review what we've collected, update your contact details, or request a full data export in portable format.

SECURITY & TRANSPARENCY

How We Keep Your Privacy Protected

Encrypted storage

All personal data is stored on encrypted servers. Your DANA, OVO, GoPay and QRIS payment details are never stored on our platform; they're held only by our PCI-certified payment processor, separate from your account.

Session cookies

We use session cookies to keep you logged in and track your lobby preferences. These expire when you close your browser. You can disable cookies in your browser settings, though this may limit some account features.

Data access requests

Under local law where it applies, you can request a complete download of your account data, including all transactions, login history and profile information. Submit requests via email and we'll deliver the file within ten business days.

Account deletion

Request permanent account closure through Settings → Account Closure. Your personal data is anonymised within 30 days, though transaction records are retained where local law requires it.

Third-party sharing

We share data only with payment processors, anti-fraud partners and legal authorities when required. We never sell your email or personal details to marketing companies or other platforms.

Contact our privacy team

If you have privacy concerns or want to know how your data was used, email us directly. We confirm receipt within 24 hours and provide a detailed response within five business days.

Privacy Policy Frequently Asked

Your personal information is anonymised within 30 days of closure. Your name and contact details are deleted from our active system. Transaction records and game history are retained where local law requires, but linked to your account ID only, not your identity. You can request permanent deletion of all records by emailing our data team.

Payment records are kept for seven years after your last transaction, as required for tax compliance. The actual payment credentials (card numbers, account details) are never stored by us—your payment processor handles those separately. You can view your transaction history anytime in the Account → Withdrawal History section.

Yes. Go to Settings → Privacy and select 'Request Data Export'. We'll prepare a file containing your profile, all transactions, login history and game records. The download link arrives via email within ten business days. The file is yours to keep and can be imported into another platform if you choose.

We send account updates and withdrawal confirmations only. We don't send marketing emails unless you opt in via your notification settings. You can unsubscribe from all non-essential emails in one click. We never share your email with third parties or resell your contact information.

Contact our support team immediately via live chat. We'll flag the session, reset your password, and review your login history with you. We keep a log of all IP addresses and devices used on your account. If fraud is confirmed, we can reverse unauthorised transactions and strengthen your account security.

Every withdrawal request is verified manually before we send funds. We confirm your linked DANA, OVO, GoPay or QRIS account matches our records. Verification is logged and kept on file. If your withdrawal details change, you must update them in Settings and verify the new account with a small test deposit first.

Not without account closure. Your game records are part of your account audit trail and are needed for dispute resolution and anti-fraud monitoring. You can request anonymisation of older records; email our privacy team with the dates you want removed and we'll assess where local law permits.

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